The Floor Above, LLC has developed a results-driven leadership program specifically designed for current and aspiring fire officer and command staff members. This interactive program consists of five individual sessions aimed at providing the tools and techniques associated with enhancing leadership skills.

Throughout this program, each participant will gain insight on the characteristics and habits they should continue to embrace, while also realizing areas in which they may need to improve. In addition, attendees will acquire ways to apply leadership principles with confidence, which will provide immediate value to the members and the respective Department of which they nobly serve.

Whether you're just beginning your leadership journey or have several years of experience, it has never been more important to invest in your personal and professional development. Accept the internal challenge by committing to this program, and create a personal leadership philosophy that contributes to the mission and values of your organization. You will not be disappointed.

The vaunted "5 tool baseball player" superlative has been bandied about for decades, and it's meaning is exactly as it sounds: a player that excels at five major areas of the game of baseball.

  • Hitting for average
  • Hitting for power​
  • Fielding at a 98% Efficiency rate
  • Throwing in excess of 85 MPH (non-pitcher)
  • Speed in excess os 21 MPH

​Few players even at the highest level of baseball excel in all five areas. Currently, there are only eight players in the Major Leagues that have the talent to be considered true five-tool players.

In the world of leadership, people often believe that leaders are born and you either have it or you don't. In some cases, people are born with leadership qualities and may excel in a leadership role. However, in most cases, people need to work on developing the tools needed to be an effective leader. These tools are:

  • ​Self-Leadership and Accountability 
  • Developing Teams and Inspiring Productivity
  • Coaching and Mentoring
  • Conflict Resolution and Problem Solving
  • Fireground Leadership

​Leaders who understand these principles add value to their organizations. Teams can be built around great leaders, much like a baseball team can be built around a five-tool player.

​Fire departments of today are faced with many challenges. To achieve long-term success, fire service leaders must prepare to handle these challenges.

The Five Tool Fire Officer Program will teach fire officers how to lead under pressure, champion change, build teams, and develop talent throughout their organizations.


The subject of leadership can be overwhelming and confusing.  Where does leadership start? What should I do first? What process should I use? The phrase “lead by example” is a phrase used by many, but understood by few. Self-leadership is the foundation for leadership; the daily choices and decisions we make impact our ability to lead others.

Fire service leaders have traditionally resorted to a command and control leadership style. The traditional fire service promotion process typically places emphasis on test scores, credentials, and seniority, but rarely takes into account the candidate’s ability to lead people. The lack of ongoing leadership training and mentoring creates managers, not leaders. A person in a leadership role must first hold themselves accountable and establish credibility in order to gain influence within their organization.

Developing Teams and Inspiring Productivity

Setting goals helps to prioritize what is important. Goals provide us a roadmap to success; once a leader understands the importance of goal setting they will soon discover the difference between being busy and being productive. What is the mission and vision of the organization? What role does each member play in the success of the organization? What is your job as a fire officer?

A fire officer can be one of the most difficult roles within the organization. In order to be effective, a fire officer must have a big picture mindset. Session two will focus on the true meaning of “lead by example” and bringing people together. A fire officer must be able to effectively evaluate the strengths, weaknesses, and needs of his or her company. Leaders need to be capable of developing others into future leaders, which will create long-term success for the organization.

Coaching and Mentoring

Effective leaders strive to achieve the goals of their organization, which are derived from the Department’s mission and core values. However, the goals of an organization cannot be accomplished by one individual, and people rarely improve when they have only themselves to emulate. This makes it imperative to develop your skills and surround yourself with coaches and mentors dedicated to self-reflection and continuous improvement, while you strive to be exactly that for others.

Coaching and mentoring are essential leadership skills for all fire officers. They fill the natural voids between formal education, departmental training programs, and experience (or lack thereof). As fire departments continue to lose seasoned veterans at an extremely crippling pace, the need for effective coaching and mentoring has never been more important than it is now.

​Session three will emphasize these principles and offer the leader tools to be an effective coach and mentor to others. Your legacy will live through the people you’ve coached, mentored and positively influenced throughout your career. Embrace these opportunities as if your career depends on them, because it does.


Conflict Resolution/Problem Solving

Conflict resolution can be the biggest challenge a fire officer will face. Most live by the motto of don’t sweat the small stuff but soon realize small problems lead to big problems if not appropriately addressed. The fire officer must model what is appropriate and influence others to do the same while having the courage to address the tough issues.

It can be easy to lead when all is well, but a true leader is defined by how they respond to challenges or difficult situations. Session four will explore the importance of self-discipline, communication, and the importance of emotional intelligence. A fire officer must care enough to confront issues and understand how ignoring problems can damage his or her credibility. The session will explore how positions, needs, and assumptions relate to conflict. The leader will learn to address conflict through collaboration and discussion, leading to a win-win resolution.

Fireground Leadership
Fireground leadership and fireground tactics are skills that are developed through experience and training. Emergency scenes put a great deal of pressure on fire service leaders. Not only are they responsible for mitigating the incident, but also for ensuring everyone goes home! Command presence, organizational skills, and the importance of maintaining accountability are just a few of the skills needed to effectively lead a fire scene. You will learn the relation of these principles to today’s modern fire service and how to apply these principles to achieve fireground success.

What We Offer

​ ​Professional Development & Leadership Training

Promotional Coaching and Mentoring

Conflict Resolution

Five Tool Fire Officer Program

 Five Tool Fire Officer Program

​​​​​Team Building

Leadership and Educational Seminars