Instructor: Toby Carlson- The Floor Above, LLC

We all have a date in which we started our career and one in which it will come to an end. Most often, those two dates hold a significant value within us. What is even more important, however, is the dash in between those dates; the dash is what truly defines who we are and the legacy we will leave.

This session will focus on self-leadership and becoming responsible and accountable to your own self. Furthermore, it will outline the pillars of professional success and will incorporate strategies that will give you the confidence to effectively lead. It will also provide you with perspectives on personal accountability and self-leadership that will motivate you to create a personal legacy you can be proud of. The concepts explored in this session apply to all emergency service professionals and can be applied in professional as well as personal settings.

Upon completion of this course, attendees will be able to:

·         Define self-leadership and realize its impact on you as an individual
·         Understand the pillars of professional success and how they are vital to accomplishing your goals
·         Use strategies and techniques to increase your self-confidence and enhance your ability to lead

We look forward to seeing you at the upcoming 2018 WEMSA Working Together Conference!! The Floor Above will have the pleasure of delivering three sessions you will not want to miss...



​Instructor: John Maydak- The Floor Above, LLC

When asked why we wanted to become emergency response professionals, most responded with an inner-desire to help people. In our minds, helping people meant showing up to the scene of a horrific car accident, resuscitating an unresponsive patient, or pulling someone from a burning building. The adrenaline rush of helping someone through their worst day is what draws men and women to this profession. With reduced staffing, tightening budgets, and increased call volume, we are all asked to do more with less, but are we doing all we can? The traditional emergency response professional has been conditioned to have a reactive mindset. The concepts covered in this session are geared towards all emergency service professionals and will look at the paradigm shift occurring within our profession. The session will cover the why, what, and how of a more proactive approach to customer service.

Upon completion of this course, attendees will be able to:

·         Understand the importance of community risk reduction initiatives
·         Use techniques and strategies to implement or enhance these types of programs in your organization
·         Effectively market your organization through the concept of added value


Instructor: David Votsis- The Floor Above, LLC

Fireground leadership and fireground tactics are skills that are developed through experience and training. Emergency scenes put a great deal of pressure on fire service leaders. Not only are they responsible for mitigating the incident, but also for ensuring everyone goes home. Command presence, organizational skills, and the importance of maintaining accountability are just a few of the skills needed to effectively lead a fire scene. You will learn the relation of these principles to today’s modern fire service and how to apply these principles to achieve success on the emergency scene. This session is an absolute must for all Company Officers and Incident Commanders, including those that are occasionally tasked with leading their crews.

Upon completion of this course, attendees will be able to:

·         Apply concepts, techniques and strategies to more effectively manage the dynamic fire scene
·         Enhance your confidence in leading through high-pressure situations
·         Assume personal responsibility for your actions and establish a fireground culture that will lead to success